Returns & Exchanges

We gladly accept returns or exchanges for all customers in the US and Canada up to 30 days after delivery. Shipping fees are non-refundable. The return shipping fees are deducted from the refund amount. 

To qualify for a return:

  • Items must be in their original condition without signs of wear or damage
  • Items returned by mail must be in all original packaging (box and/or pouch included)

To start a return or exchange, please contact our Customer Service Department at contact@lovefernjewelry.com