FAQ
At Love Fern Jewelry, we are committed to customer service and transparency. If you have any further questions, please contact our team at info@lovefernjewelry.com.
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What is Love Fern Jewelry made of?
All our pieces are crafted from 14k solid gold, not vermeil or plated gold. You can wear our jewelry everyday without having to remove it for swimming, sleeping, and showering, because it will not tarnish or discolour.
What is the quality of Love Fern diamonds?
All our diamonds are E-F colour, SI-VS clarity and excellent cut.
Are lab grown diamonds real diamonds?
Yes. The only difference between natural diamonds and lab grown diamonds is the origin. Lab grown diamonds are chemically, physically and optically the same. Both are measured 10 on the Mohs Scale of Hardness.
At Love Fern, we do not use cubic zirconia, moissanite, quartz or white sapphire to mimic the look of diamonds, as we believe in jewelry that can last the test of time.
Why are prices at Love Fern Jewelry less than the competitor?
We are able to offer quality fine jewelry at better prices than other brands because we manufacture and design in-house, eliminating the middleman and high mark ups. We want you to feel confident about your purchase at Love Fern Jewelry.
What do we mean by "Made to Order"?
Some sizes or colours are made to order, because we may not always have it in stock or we sold out faster than we anticipated. All our pieces are handcrafted, so we may require 2-3 weeks of processing time. We appreciate your patience and understanding.
Is there any nickel in Love Fern Jewelry?
Larger amounts of nickel are found in white gold in comparison to yellow and rose gold. If you have any allergies or sensitivities, we suggest our 14k yellow and rose gold pieces.
What do we mean by an adjustable chain?
Our chains are made with two jump rings, so it can be worn as 16 inches or 18 inches.
What if my finger size is smaller or larger than what is available on the online?
If your finger size is smaller than 3 and larger than 10, please contact us at info@lovefernjewelry.com, it will be made to order and will ship in 2-3 weeks.